ISO is an independent international organisation that facilitates innovation and leads way to the development of trade. The objective of ISO is to advance the improvement of standardisation in technology. ISO has listed internationally recognised standards to encourage worldwide exchange of goods. ISO registration or ISO certification improves the credibility of your business and helps you get more business. This can be attained through ISO certification. ISO emphasis on achieving customer satisfaction for any general product or service. A certified quality management system demonstrates entity commitment to quality product and/or services and customer satisfaction.